RETURNS & REFUNDS
RETURN ADDRESS: Xa Bac Ly, Huyen Hiep Hoa, Bac Giang, 220000
From time to time, a damage or ﬂaw in an item gets by us as we inspect our garments. If you experience this, please take a photo of the damage/ﬂaw and email us immediately at [email protected] and we will get back to you.
All clearance items, jewelry, seasonal, and intimate apparel items are as is and final sale. Please call us if you have questions about these items before purchasing as we cannot take them back once they are purchased.
– All returns must be received within 30 days of the recieving date for a full refund.
– Refunds must be made to the credit card used for the original order.
– Items must be unworn, unwashed, and in original condition.
– Tags must be attached.
– Original packing slip must accompany the return.
We reserve the right to refuse or give partial refunds based on the condition of the item.
You will receive an email once the return is processed. We will send you back a FREE RETURN LABEL which will help you send us back purchase without any return shipping fee.
Refunds often take 3-8 business days beyond that to show up on your account (based on bank.)
Email us at: [email protected] for questions.
WE ARE NOT RESPONSIBLE FOR LOST or DAMAGED RETURN items.
THANK YOU AND WE WISH YOU HAVE HAD A GREAT EXPERIENCE SHOPPING WITH US !